Quote:
Originally Posted by Hack&Lube
I love the bumping up to the next tier if you go over the cap. Yeah, you have to pay the penalty in a more expensive bill at the end of the month but at the most it will be $20-40 and you actually get something for your money in the form of faster speeds.
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That's the key right there. People don't mind paying more and getting more, generally speaking. But paying a disproportionate amount as a penalty for going over an arbitrary line was a poorly conceived idea. Us nerds... I mean "power users"... shouldn't be alienated because we're the most likely to pay for premium service, provided the options are fair.
Speaking of getting bumped up to a higher plan... will this be done automatically when you go even a megabyte over your limit, or will they take into account your history? If you're safely under month-to-month but then you have a month where your usage spikes unusually (torrenting house guests, extra time off of work, etc.), what will they do with you?