Out of nowhere my internet connection went dead. Getting a wireless connection was gone, pages would not load. So I called shaw, after holding for 30 plus minutes, I got a CSR we ran speed tests. I got 10 mbps, 6 and then 5 through a direct connection. Upload was good at 2 steady. He put me on hold, and I was a disconnected, after another 35 minute wait and call back, I got a new CSR we did the same. Then he reset the modem, and then said he will send over a tech.
2 days after, the tech comes over. I will give him credit, one of the better ones who has ever serviced anything Telus or Shaw. He seemed kind of confused as to why it was so slow as well, and it didn't help that when I run a speed test on Shaw website it says I have warp, but my service plan says extreme. After this confusion was resolved, and it was determined I have extreme and don't need a warp modem, he began to change cables, change the ends. Still nothing, then he went outside checked everything still the same. He finally changed the modem and bam, I am getting 20 plus mbps now
Now I am trying to figure out if my linksys router is a piece of crap, because the amount of random drops gets frustrating. I am thinking of airport extreme, but I am not sure if its worth it, and if it will boost my wireless speeds.