My first cool Twitter experience...tweeted that I was trying out ESET antivirus for the Mac, and a few minutes later I had a reply from the CEO of ESET and we chatted back and forth a bit.
I guess what surprises me about it is that I'd never really thought much about the potential for random, unplanned contact and information exchange between people. I rarely tweet what I'm troubleshooting or working on, but clearly there's a good chance someone else on twitter is doing the same and it opens the door to information exchange, or watching for tweets about topics they are involved in on an ongoing basis.
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-Scott
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