I'm working in a restorative justice program right now and most of our cases are theft unders. Just about every client we have gets the letter from the store demanding 300 to 500 dollars in damages and threatening legal action. However, from what I understand, there is no legal ground to stand on there, they just do it cause a lot of people pay out of fear. Kinda uncool from my perspective, but then I would be what Harper calls soft on crime, or as I like to call it, approaching crime with a logical, treat the cause and prevent recidivism based perspective. Anywho, ya, just about every retailer we deal with demands the money, even those who fully support restorative justice.
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