Quote:
Originally Posted by GGG
When I used to work in a restaurant we used to categorize our customers based on their perceived potential to tip. You would give the best service to the people you believed were most inclined to tip. Granted this was self fulfilling as the people you gave better service to tipped better. But one of the groups that I generally gave poorer service to was coupon users. As a group they tip poorer than non coupon users.
Now I have bought a bunch of the vouchers and have never had poor service as a result but I can see where servers would make the decision to give better service to other groups when a night gets very busy.
I also think that many people in general have unreasonable expectations as to the service they get on a busy night in a restaurant and then would blame the coupon if they didn't get the service that they expected.
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Funny that coupon user's get worse service. Maybe that's why they tip lower? It's a whole chicken or egg scenario.