Quote:
Originally Posted by fotze
But they haven't even fixed the problem yet. After that, he can go after some niblets.
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By going after the niblets, you making them bear some of the brunt of the issues. Rather than just making them go back to par, make it so it costs them. It would be in their interest to solve the problem then.
The "niblets" I got from them will save me several hundred bucks over the life of my contract. That's how much their error cost them.