Quote:
Originally Posted by fotze
What a load of horse gizz.
I would think the specific remedy would be implied "Fix my fataing bill".
Should be simple:
I use your shhat
You charge me for the shhat
You bill me for the shhat
I pay you for the shhat.
Set up a system so the above can occur. Should not have to suggest that.
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Quote:
Originally Posted by FlamesAddiction
I did suggest a specific remedy. I suggested they fix the problem that that they created. What was I supposed to do... tell the what keys on the computer to press to do it?
What other specific remedies can you think of?
Anyway, we'll see if it is really fixed. I'm less than 100% convinced that I won't see teh same crap next month.
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My bill got messed up, they gave me a data discount. Next time my bill got messed up, they added 2500 texts for free.
"Fix the problem" is not a specific remedy. "This is causing me time and (of course) money. Knocking down the bill by $5 a month would be nice," is specific.
Edit - I should be more clear. By remedy, I mean beyond "fixing the problem" there are things they can do to "make it up to you". Like free service or unlimited at the same price for a couple of months.