Write out a bill for the manager. Your time over the last few days that it has taken for them to get this simple issue resolved. Hand it to the manager with a detailed written explanation. You have the address of the company and the manager and the appointment is in the books.
So if you get paid 40 dollars an hour and the total is 5 hours they will owe you 200.00. By being a fair person you can inform the manager that you will enforce this invoice if the company does not get it right + costs of course. However, something more favorable for both parties can be arrainged if it is corrected. Like a free HD PVR or 200 credit to the account. Be honest and forthcoming and don't back down. I have a friend who worked as a manager for Rogers and if you detail everything in writing you should get it! Rogers are great for crediting an account!
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