Quote:
Originally Posted by Misterpants
I changed my wife's plan since she had probably the worst cell phone plan I had ever seen. After changing the plan, they for some reason changed her account number as well, so every payment she made went to her old account number meanwhile new charges were being incurred and not payed for. Eventually they cut off her phone for non payment with $200.00 in payments sitting in her old account. After her calling in and trying to sort it out three times, I called in and got the rudest, most arrogant CS I've ever spoken with. Guy was such a dongbag.
There was a silver lining to the situation though. I called Rogers to see what they could do for a plan for my wife if she switched over, they transferred me to retentions and the dude cut my monthly bill down to ~$60 from ~85. I'll take Rogers any day, thanks very much.
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That's pretty bad.
Most of my problems with bell are having periods where the phone stops receiving incoming calls and texts, and only once an outbound call is made to whoever is sending the incoming texts/calls do they actually come through.