Yeah, Rogers can be pretty irritating. I got Netflix for my PS3 and didn't anticipate going way over my bandwidth cap, so I got hit with a large penalty. I decided to keep Netflix and purchase a more expensive plan to accommodate the extra usage and my next bill included a $180 cancellation fee (for upgrading) along with my 90% more expensive new plan.
To be fair to Rogers, I called them to complain and they went to work at fixing things (it still took them a month to remove the cancellation fee from my bill).
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