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Old 03-02-2011, 10:08 PM   #16
BlackArcher101
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Join Date: Jan 2004
Location: Calgary
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FYI, site says this about delay in info.

Will reports be completed in the evening or on weekends?
The provinces, territories, and insurance data providers have varied hours on nights and weekends. When you submit your CarProof vehicle history search request the provinces that are available will process the request and the remainder will be queued until the provinces or territories are available. Typically, you should receive a completed report within minutes. If it is the night or weekend and a data source is not responding, you will typically have the report fully completed the following business morning.

I received my report but it says that a jurisdiction or data source is not reporting. What does this mean and what do I do now?
Your CarProof report is complete when it says "All Data Sources Reporting" in the Summary Section (Section 2) of the report. From time to time a data source that CarProof searches is not responding at the time your report was ordered. Although rare, this happens most commonly on weekends or nights. When this occurs CarProof provides you with your partially completed report for your convenience, rather than delay the delivery of your whole report. The report conspicuously warns readers that it is not complete. If a data source is not reporting, all sections of your report are complete except for the sections including the data source that is noted.

Once the data source that was not reporting becomes available, your report will automatically be completed. When this happens you will receive an email notification that your report has been completed. The next time you click on the unique electronic internet link for your report, the summary section will say "All Data Sources Reporting" and the incomplete sections of your report will be completed. CarProof advises that no decisions regarding the vehicle in your report be made until the report is complete.
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