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Old 02-20-2011, 12:53 PM   #315
Coys1882
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Join Date: Sep 2009
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So I just called Telus and had kind of a fun experience. Are the CSRs in different departments competing against each other for new service installs?

I called and got a guy in the TV area and this is what he offered me:
The Home phone with 5 calling features
Optik High Speed internet (15mps) - all that is offered in my area.
Optik TV your pick
One HD PVR, one HD reciever and one xbox
First 3 months everything for $89.00
next 3 months $117.00
then $140.00 for the rest of the contract.

However because he was in TV, he couldn't keep my phone number.

So I talked to someone in the phone area because they do the Shaw transfers and they offered me the exact same package but NO xbox for the following prices:
first 6 months $81.00
next 6 months $111.00
final 24 months $149.00

Anyone from TELUS post on here? Can I do better? Why can't I get the xbox through the phone department?
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