Here is DEALFINDS response!
Hi customer,
Thank you for the email.
We apologize for the negative experience you had at Koncept.
We have spoken to the merchant, and they apologize for the inadequate service and are offering complimentary services for those who were not satisfied with their first service. They are committed to providing the best customer service possible.
Because the voucher has been used, it is best to speak to the merchant and work with them to resolve this situation.
They are more than willing to work with unsatisfied customers, so please contact them at 403.978.7500.
We apologize for any inconvenience.
I have spoken to the merchant and he assured me he is working very hard to service more cars each day. He is currently at 15 per day and is working to be at 50 per day within 2 weeks.
Further in an interest of customer service he has offer another free service to customers who were unhappy with the first service.
50 per day in the next 2 weeks ! ! ! ! LOL are you kidding me!!!
He sold 2300 vouchers and told me he could only do 5 per day!~!! LOL
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