Quote:
Originally Posted by ruddstud
read my previous post with Koncept Autoworks
- 4 1/2 hour oil change
- used the wrong filter (confirmed with Mr Lube)
- filter they used was defective
- overfilled oil by at least one litre
- lost my mats
- did not do any detailling because they were "running late"
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That is a crappy experience, man. I'd be super pissed if that was me, but honestly I think it's a stretch to hold Dealfind responsible or expect them to do anything about it. Might be nice if they gave you a $20 credit or something, but even that would be above and beyond of them IMO.