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Originally Posted by Burninator
I can only to speak to what it is like right now as I just up for Xbox Live for the first time less than 2 months ago and they made it obvious that it was on auto-renew. Even poking around in my account settings I noticed that it had a check box for auto-renew (checked on by default).
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There is no such check box in my account. My account said I'm on auto-renew and there is no option to turn it off.
Copied straight from their website:
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To cancel your Xbox LIVE Gold Membership or to turn off auto-renewal, you need to contact Xbox Support.
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This will be my 3rd or 4th year on Xbox live.