@Jimmy Stang
Yeah, the one thing I haven't tried is just bypassing my router and hooking up directly to the modem. Fortunately the modem is right next to one of my Xbox's, so I'll give that a try. I have a pretty old router, but it does the job with every other device I have hooked up through it (wired/wireless), much like your friend.
Every now and then I will get an entire episode/movie in excellent quality, but most of the time it either switches back and forth or stays on the lowest bar the whole way through.
Thanks for the concern and advice.
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