So I talked to a Telus CSR yesterday and got my install all setup for Sunday. I was pretty stoked to finally make the leap to Optik TV as I've heard from alot of my friends, and people in this thread that its a much more superior service compared to Shaw.
As I'm walking to my car yesterday after work the CSR I was dealing with calls me and tells me that I can't get the Optik service to my house because there aren't any free ports in my area. WTF? Why wouldn't TELUS plan for this and make sure there is enough ports to match the demand. They are probably losing out on a lot of new clients because of this.
Is there anything I can do? Any TELUS employees on here have any suggestions for me or am I hooped?
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