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Old 02-08-2011, 08:54 PM   #188
vodafone_b
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Join Date: Sep 2007
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Hope someone can help me out here and see whether the GPON issues that Telus have been experiencing the past couple of weeks have been fixed yet.

My Telus Optik appointment to set up my Internet, TV, and Phone was cancelled last week (from what I am reading on the forums it looks like I am not the only one.....) Apparently they were having major issues with the newer GPON areas (I am up in the NW). They were hoping to get it fixed as soon as possible. Anyway, I was hoping someone will have some inside-track as to what is the status of this is as of this week, or whether anyone has successfully installed Optik this week at GPON areas. Also curious as to what timeframe am I looking at for this to be resolved. The Telus rep said it could be 2+ weeks before this issue is resolved.... but I want to get this set up asap as I have been waiting for a month+ already.... Thanks!
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