Quote:
Originally Posted by To Be Quite Honest
It's about training your clients. It's not arrogant! You tell them EXACTLY when they should expect a response. And your not working 14 hours of the day. T4HWW helps you organise your day; for those who want to do it. I think only the unreasonable or difficult people would have an issue not knowing exactly when you will respond to them. And an emergency # is already available FOR EMERGENCIES. I charge a lot extra if you bug me after hours, and you would be suprised how many people find out just how much an emergancy can wait.
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i charge a lot more after hours too ... which is why i make it so easy to get ahold of me after hours. its premium revenue.
so, if you have an emergency and you know you can reach me without question, phone email or text or you can try and hunt down the guy who doesnt even want you to call him during business hours, who gets the call?
its no bother to call me after hours. thursday night i made $500 for about 45 minutes of phone calls cuz a client got me on MSN at 7pm.
friday night was a bit more of a pain as it did interupt dinner, but i made $150 while enroute to the hitmen game.
guess its a different philosophy. i want clients to know i am the guy they can get when they are in a jam. without fail. and they also know that i wont turn my phone off when i am on an emergency job for them so they have peace of mind.