Quote:
Originally Posted by Mighty Tytan
i guess i find this kind of approach obnoxious. what, you can only talk to me if i ensure its urgent?
seems arogant. i make myself available to my clients, i see no harm in providing this level of access and service.
seems i am not the norm in this regard. although i still maintain, my late night ramblings did not service my point justice.
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It's about training your clients. It's not arrogant! You tell them EXACTLY when they should expect a response. And your not working 14 hours of the day. T4HWW helps you organise your day; for those who want to do it. I think only the unreasonable or difficult people would have an issue not knowing exactly when you will respond to them. And an emergency # is already available FOR EMERGENCIES. I charge a lot extra if you bug me after hours, and you would be suprised how many people find out just how much an emergancy can wait.