Quote:
Originally Posted by Rathji
Just a comment to people who are flip flopping. The resentment by companies towards people who do this is growing. I know people in various places in the organizations for both Shaw and Telus and they have indicated to me in the last month or so that they are trying to trend more towards rewarding long term customers rather than rewarding people who have just signed up.
With Telus it isn't quite the same because they still need to build their customer base, but I wouldn't be surprised if the long term thinking of both companies trends this way.
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I can understand the resentment towards people who flip flop but why would these companies reward loyal long term customers? I can see why it would be nice to reward long term customers, but from a financial side this would be stupid of them to do. Are there any companies out there that reward long term customers instead of new ones?
I'm sure the people you know are resentful cause this probably creates more overall work for them but I can't see why Shaw, Telus or Bell would reward long term customers. As a very long term customer of Shaw, if they ever call me up and offer me a deal as a long term customer which is better than the current deal for a new customer, then I will gladly donate the savings I make in the first year of the deal to CP.
Unfortunately, they won't be doing this cause they would actually be losing money from me if they did.