Quote:
Originally Posted by zamler
So we have to start dragging our ISPs into court?  You really think this is even remotely practical? |
Isn't that they way ANY situation where you think you are being taken advantage of works? If a company is stealing from its customers, what, other than the law, ensures that they are not ripping us off?
Quote:
Originally Posted by zamler
I can weigh my candy bar. I know the fuel capacity of my gas tank. My water and power usage meters can be checked and replaced if I suspect they are not accurate.
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You can measure your Internet usage, nothing's stopping you.
Quote:
Originally Posted by zamler
But you have NO way of contesting your internet usage.
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You can contest it the same way you'd contest any other usage of any other product you pay for. If you think you are being ripped off, you tell them. If they help you, great, if they don't you can either get service from someone else, or you can take them to court, or you can call the BBB, or you can contact consumer advocacy groups, or any other number of things.
This is no different than any other product you pay for.
Quote:
Originally Posted by zamler
What the ISP says you use is the end of it.
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No it isn't, you can measure it for yourself. Or you can switch to a different company.
Quote:
Originally Posted by zamler
It comes down to good will and trust. And I've learned I certainly cannot trust Shaw, they were onboard to screw everyone.
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Raising prices with permission from a regulating body isn't something I'd classify as warranting distrust that they're intentionally inflating bandwidth usage across the board.
If they were, you can be sure the forum at dslreports would know about it almost instantly.
Quote:
Originally Posted by zamler
They acted in their own self interests and showed no concern for me the customer. Which is why it's bye bye Shaw for me.
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Welcome to capitalism.
EDIT: Just out of interest, who would be your alternative to Shaw?