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Originally Posted by photon
The law? You can't charge someone for something they didn't use. If they do, sue them, you'll win.
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So we have to start dragging our ISPs into court?

You really think this is even remotely practical?
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How do you know that about anything where you pay for usage? Maybe your gas and water meter is rigged to add 20%? Maybe the gas pump does pump less, and the guy who checks it gets a cut? Maybe a 50g chocolate bar actually is 48g?
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I can weigh my candy bar. I know the fuel capacity of my gas tank. My water and power usage meters can be checked and replaced if I suspect they are not accurate.
But you have NO way of contesting your internet usage. What the ISP says you use is the end of it. It comes down to good will and trust. And I've learned I certainly cannot trust Shaw, they were onboard to screw everyone. They acted in their own self interests and showed no concern for me the customer. Which is why it's bye bye Shaw for me.