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Originally Posted by I_H8_Crawford
Shaw can say you consume whatever they want to say, and what is the recourse?
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The law? You can't charge someone for something they didn't use. If they do, sue them, you'll win.
They're not going to be billing someone right away, they have to go over for a few months in a row before things start to kick in, if there's an issue that gives lots of opportunity for people to either figure out there's some kind of issue like an open/cracked wifi, virus infested computer acting as a bot net, etc...
Quote:
Originally Posted by I_H8_Crawford
Kinda like if there was no one who would ever check gas pumps to make sure they are actually delivering the proper amount of gas at the set prices.
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Gas pumps are a physical process though, not a digital one. Whatever keeps track of the volume could get clogged, have a fin break off so it's less accurate, etc.
A huge router that keeps track of all these numbers will either keep track exactly, give zeros because it's configured improperly, or not work at all.
For Shaw to do what you imply they would have to do it at the accounting level.. cooking the books. Either that or write custom firmware for each of the hundreds of models and vendors of hardware they have, which would be 10x more expensive than nailing a few customers for an extra $2.
Quote:
Originally Posted by I_H8_Crawford
Shaw can come in and say you used 500GB last week and what can a customer do about it? How do you prove one way or another?
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Track your own bandwidth usage. There are plenty of apps and routers that do that. You can be sure there are many many people who do this and would notice if Shaw did a bandwidth = bandwidth + 15GB to everyone.
Or the customer can switch to someone else.
Quote:
Originally Posted by I_H8_Crawford
As far as I know, there is no oversight, no one to check to make sure Shaw is giving it's customers a fair shake and the true usage stats...
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How do you know that about anything where you pay for usage? Maybe your gas and water meter is rigged to add 20%? Maybe the gas pump does pump less, and the guy who checks it gets a cut? Maybe a 50g chocolate bar actually is 48g?