View Single Post
Old 01-28-2011, 03:24 PM   #256
Graysdir
Draft Pick
 
Join Date: Jan 2011
Default

Quote:
Originally Posted by InCoGnEtO View Post
Fact is that less than 1% of shaw high speed and extreme users go over their limit
btw, if you can't tell, I am kinda in the know
That is completely false. Shaw has stated that under their OLD caps, only 1-2% went over their allotment. Since quietly lowering the caps, they have stated that 10% of their users will be over the cap. You can find the quote from Shaw online, and they were quite clear about the 10% figure on multiple occasions. They seem to think that is "low". Btw, even the Shaw rep I spoke to on the phone quoted a similar number. (She said 12% will now go over their cap)

I guess you're not so "in the know" as you stated you were:

Edit #1: I just used Shaw's online chat, and asked their rep how many people go over the new caps, and she said "approximately 10 to 12 per cent" (exact quote)
Edit #2: I found the email I received from a Shaw rep last week: "Less than 10% of our customers are currently using data above our current package allowances and only 2% were over the old limits. We embrace these customers; they are not “abusers”, they are high value users."

Here is a good post on how to get involved:
http://www.digitalhome.ca/2011/01/us...at-can-you-do/

Last edited by Graysdir; 01-28-2011 at 03:46 PM.
Graysdir is offline   Reply With Quote
The Following User Says Thank You to Graysdir For This Useful Post: