Quote:
Originally Posted by InCoGnEtO
Fact is that less than 1% of shaw high speed and extreme users go over their limit
btw, if you can't tell, I am kinda in the know
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That is completely false. Shaw has stated that under their
OLD caps, only 1-2% went over their allotment. Since quietly lowering the caps, they have stated that
10% of their users will be over the cap. You can find the quote from Shaw online, and they were quite clear about the 10% figure on multiple occasions. They seem to think that is "low". Btw, even the Shaw rep I spoke to on the phone quoted a similar number. (She said 12% will now go over their cap)
I guess you're not so "
in the know" as you stated you were:
Edit #1: I just used Shaw's online chat, and asked their rep how many people go over the new caps, and she said "approximately 10 to 12 per cent" (exact quote)
Edit #2: I found the email I received from a Shaw rep last week: "
Less than 10% of our customers are currently using data above our current package allowances and only 2% were over the old limits. We embrace these customers; they are not “abusers”, they are high value users."
Here is a good post on how to get involved:
http://www.digitalhome.ca/2011/01/us...at-can-you-do/