Quote:
Originally Posted by Coys1882
So to summarize and save me from re-reading all the posts:
When is this fee going through?
What is the limit?
How much am I billed for going over?
Do I get an warnings first?
Was this communicated to the customers on any bills?
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When? Now.
Limit? Depends on your package. Whatever you had, they reduced it by 30%, and didn't tell customers. If you had Extreme, it was 125GB/mo, now it's 100GB/mo. If you had Nitro, it was 500GB/mo, and is now 350GB/mo. Etc.
How much? $1-$2 per GB. (It costs Shaw 1-3 CENTS per GB, as per the CEO of Teksavvy)
Warnings? Yes. After you go over, they will warn you, and try to get you to a higher package, or to buy back the usage they just took away, for a fee.
Communicated to customers? No way! They wanted to keep this quiet, so they can slip it into place without anyone noticing.
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