Quote:
Originally Posted by calumniate
Ask to speak with a manager haha. Call up telus and tell them you're looking to switch from shaw. Get actual quotes from them. Call shaw back up and let them know what's on the table. Call telus back and tell them what shaw is offering. Call shaw back..  |
I did exactly that and I got a CSR that told me that they are no longer authorized to give any discounts because of Telus from an executive level decision? And that her manager would tell me the same thing WTF?
I did complain and managed get better services for six months at a slightly lower cost in the end, but nothing like some of the other people are getting