Quote:
Originally Posted by Table 5
Nice to deal with, but are they knowledgeable? I went to another place, Brinkhaus, a few days ago just to look at some of the watches in person, and while the lady there was very nice, she clearly didn't know what she was doing. Every time I asked her a question, she just looked at the little hangtag for answers. Not super useful, considering some of the watches there are the price of a new car.
I've found that when looking up certain brands/models, a place like watchuseek.com is often the best resource for good insight. I'm fairly new to the watch hobby, and have learned a ton there.
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True, I generally find a lot of ADs employ people who don't have a lot of knowledge. But Bernard's employees are knowledgeble to my satisfaction. Also, most of the sales staff aren't really enthusiasts like us, and beyond qouting that this watch has sapphire crystal, automatic, and is 316L stainless steel, they don't know much. So I tend to be a bit more forgiving.
But I do a agree, you must have SOME knowledge on what you're selling. Case in point: A lady almost gave me the wrong qoute on a Paul Newman daytona vs a regular 116509, which would have been a huge lost for her shop if that went through.