CIBC screwed me over with my student loan. I had finally saved up enough and paid it off. Next month, I get a notice of the outstanding balance. I called up to find out what happened, and ended up having to fax copies of the paperwork I had. 3 days later they admitted that they had credited the payment to the wrong loan.
They have screwed me over 3 other times, but other times I have had exemplary service (but not in a while). It really seems to matter who you happen to speak with.
But I still think I am going to move my accounts and RRSPs.
Anyone have any warnings or recommendations?
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