As a partially educated customer.......my order of criteria would be:
1. Do I trust you? (Are you clearly competent, willing to work)
2. Are your fees fair? (Do we both "Win" in the transaction)
3. Do I like you? (Are you a Flames fan)
Your ONLY real challenge would be meeting me so that I could assess 1, 2 and 3. So far, you're doing a strong job of it.
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