I got off the phone with Telus...
The first time this happened they re-set up my voicemail on my plan which seemed to work. This time I had to go into the phone settings>general>reset>reset all settings....
once this was done, rebooting the phone, we tested it and it worked. The tech said you may have to do this every couple of weeks. Kind of a PITA...
I wasn't even getting the red dot... I would just call into my voicemail account every so often and there would be messages.
|