[CaptainCrunch]

Couple of things, I am firmly against discounting on anything. I started in retail at FutureShop and was one of the top earners in that company because I sold a lot of product and a lot of warranty.

If a customer is all about asking for discounts, he plainly doesn't see value, if a salesperson at a retail level hasn't done his homeowork he can't get sticker prices.

I remember one guy was trying to hammer me to give him a discount.

Him - "is this your best price?"

Me - "Yes it is"

Him - "I think you can do better"

Me - "Your Jedi mind tricks don't work on me"

Him - "Well if your not going to discount, I'll but it somewhere else"

Me - "Thats great, I can sell it to someone else for what its worth"

Him - "Thats pretty arrogant"

Me - "Yeah, and by the time you drive all over the city trying to haggle 20 bucks off of this computer your going to have wasted your entire day for next to nothing . . . good luck with that"

By the time I was burned on by the future shop on ready to leave I took a much more brutal approach

Him - "Give me a discount or I'll look around for a better price"

ME - "Thats a pretty moronic strategy, good luck wasting your time, gas and money doing that. We have a price beat policy, I already know what everyone else is selling it for, I'll see you when you get back here"

In terms of the car thing, I bought my last car from Pylon and he did a great job of it and the whole process was very professional. I knew what I wanted, I knew the pricing was in line if not slightly better then what I had seen for similar vehicles. He still went to the used car manager and got me a bit better of a deal. He did a great job of going through the financing and vehicle history with me before I signed.

I'm willing to pay a little more for a positive sales cycle, I don't want to have to work that hard, and get all aggravated when I'm making a major purchase. I don't want to have what if thoughts all the way home.

I'm a fairly easy customer if the sales person works to build up trust in a hurry. I'm a pain in the a$$ if I don't feel comfortable.