You have to do your own research. There are literally 30 new laptop/netbook models on the PC side every month. You guys really expect some high school student making $10/hr to memorize every single obscure stat? There are people making 10 times that amount who would never be able to do that.
I'm sorry, I know it sounds prickish, but I have zero sympathy for someone who doesn't do their own research first. I'm not talking about real geeky stuff like cache or bus speed. I'm talking about silly things that everyone can understand, like battery life.
Considering the kids working at Best Buy are not on commission, I highly doubt the person lied to anyone to get the sale. He makes his $10/hr regardless of what anyone buys.
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