Scheduling is clearly a disaster, but that can be reasonably blamed on traffic, lights and (on days like today) snow.
What you can't blame on anything but piss-poor organization and bad standards is:
You are at a train station for 15 minutes and five trains go by heading south and zero trains go by heading north.
The train stops in the middle of the tracks for five minutes and the driver doesn't say a goddamn word. This is infuriating. Even "we've got a medical emergency at Heritage and we'll be a few minutes" changes everything. Just sitting there in silence, when you know 200 people are sitting behind you wondering what the problem is, seems to me to be the symptom of a mental illness. Just speak up ferchrissakes.
Trains going off-duty before 9am, and rush hour service ends before 6pm. I could understand the morning service ending early (but not that early) but cripes, sometimes adults don't leave work when a whistle blows at 4:30 or 5. The train and buses are far from deserted at 6, but some of the buses have gone back to 30+ minute service.
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