I had Shaw come yesterday to install the HDPVR they offered to me to retain my services. They installed a Pace PVR and it is terrible. I waited on hold last night for an hour to tell them to get somebody over here and give me the Motorola that I agreed to. Now I have to wait until Tuesday to get it swapped out. The Pace unit makes a low rumbling noise that is so audible we can hear it constantly under whatever programming we are watching. Sounds like a consistant thumping in the background. Is this normal? I know they pawn off their refurbished units to us but this is ridiculous. Strike one Shaw.
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