"They weren't asking to hold the plane, they were asking to hold their seat."
When the boarding gate is closing or closed this is the same thing. Most airlines have a policy of closing the gate a set number of minutes before the flight is to depart. Passing through security 20 minutes before departure does not guarantee you will be at the gate before it closes. If this was the case then asking the airline to hold your seat is the same as getting them to hold the plane. But you are right when you say that information is most likely lacking.
|