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GreatWhiteEbola · 10-07-2010, 04:07 PM

Very old thread, however, the title is fitting. Resurrected!

I had engine problems, CEL, running poorly, blowing smoke out of the exhaust about 2 weeks ago. I had my car towed to Kramer Mazda to have it diagnosed and repaired.

The diagnosis was a blow 4th rod bearing and that the engine would have to be replaced. No problem, I bought an extended warranty with the car and all would be covered. The confirmation came from the warranty company and they agreed to cover $3000, $1600 for the engine and $1400.00 for the labour. The book rates the removal and re-install at about 8-9 hours.

I give the go ahead to have the engine replaced. I get a call last Friday telling me that the technician broke the alternator, and that I would have to buy a new alternator (not covered by the warranty), BS! Appartently, the connection was broken, and it was rusted I would need a new alternator soon regardless. I give the go ahead to put in a $200 rebuilt alternator. The next day, Saturday, I get a call telling me that the car is ready to go, just needs a shakedown to make sure all is working well. 20 minutes later another call telling me that the transmission is having issues and will not engage, they need some more time.

That brings me to today, the service advisor calls and tells me that there is no line pressure in the transmission and I am going to have to get a new transmission!!

The car drove into the shop, and onto the hoist!! The transmission was fine.

What recourse do I have, will AMVIC help in this situation?

Thank you for your help.

10-07-2010, 04:07 PM	#63
GreatWhiteEbola First Line Centre Join Date: Aug 2006 Location: Calgary, Alberta Exp:	Very old thread, however, the title is fitting. Resurrected! I had engine problems, CEL, running poorly, blowing smoke out of the exhaust about 2 weeks ago. I had my car towed to Kramer Mazda to have it diagnosed and repaired. The diagnosis was a blow 4th rod bearing and that the engine would have to be replaced. No problem, I bought an extended warranty with the car and all would be covered. The confirmation came from the warranty company and they agreed to cover $3000, $1600 for the engine and $1400.00 for the labour. The book rates the removal and re-install at about 8-9 hours. I give the go ahead to have the engine replaced. I get a call last Friday telling me that the technician broke the alternator, and that I would have to buy a new alternator (not covered by the warranty), BS! Appartently, the connection was broken, and it was rusted I would need a new alternator soon regardless. I give the go ahead to put in a $200 rebuilt alternator. The next day, Saturday, I get a call telling me that the car is ready to go, just needs a shakedown to make sure all is working well. 20 minutes later another call telling me that the transmission is having issues and will not engage, they need some more time. That brings me to today, the service advisor calls and tells me that there is no line pressure in the transmission and I am going to have to get a new transmission!! The car drove into the shop, and onto the hoist!! The transmission was fine. What recourse do I have, will AMVIC help in this situation? Thank you for your help. __________________ Last edited by GreatWhiteEbola; 12-06-2010 at 12:24 AM.