My wife and I have wanted a HDpvr for sometime, but the 399 price tag + 100 dollar installation fee has always been holding us back.
Today, I phoned Shaw and told them I had received a terrific offer from Telus which included a free HDpvr, and was thinking about canceling my account and switching to telus.
After a few minutes dealing with a sales representative I was transferred to the Supervisor who was VERY accommodating. Not only did he give us a free HDpvr rental (HDPVR 630)for 12 months + free installation and the opportunity to buy a new one for half price when the free rental expires, he gave us more channels for less money (paid 70 a month now pay 52) as well as offering us free HBO along with The Movie Network for 12 months.
What literally took all of 30 minutes (10 of which was on hold) I saved hundreds of dollars and lowered my monthly bill. They really are afraid of losing customers to Telus and are willing to do whatever it takes to keep your business.
Last edited by Johnny Canuck; 09-20-2010 at 08:14 PM.
|