Quote:
Originally Posted by MJM
Shaw just put my cable bill up. When I called them and said listen, I have the largest cable package you offer, internet, and phone and you put my bill up while other companies offer me a technology you can't offer (telus) and will offer me a free HDPVR to switch (Bell), it's about time you do something to keep me a customer. The CSR did nothing. Essentially said switch if you want. If they want to lose a $240 a month customer, fine by me. They seem to have turn to morons over night.
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They did nothing because you were confrontational. I just had my bill halved and the new Moto PVR and Extreme thrown in free for 3 years.