Quote:
Originally Posted by Ramsayfarian
As I mentioned in my original post, I said if his daughter is under 18, they should have consulted him about treatment and what the costs were going to be. $270 to treat a hamster is a tad outrageous. I was at my Vet this morning having my dog looked after and mentioned this to her and she said it's hard to judge without knowing the whole story, but at first blush, this Vet sounded unethical.
If this is standard operating procedures for this guy, yes he should lose his license. I don't care how many expensive book sized pieces of equipment he has to pay for. Capitalizing on a customer's emotional bond with their pets is wrong.
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I think people expect way too much out of businesses. As Table5 explained, the costs to run an animal hospital are high. The expertise of the vet didn't come cheap and the vet has the right to make a profit off his time, the use of his equipment, the use of his facility, his assistant's time, etc.
I have to explain basic economics to the odd customer that comes into my shop from time to time when they want to consult with our foreman for an hour on a $50 job, or have us come onsite but not pay for travel time (for example).
Usually people are pretty reasonable once you explain how they would cost you money if we proceeded how they expected; however, there are usually one or two a year that think we are trying to rip them off just by trying to meet our basic - and obvious/transparent - costs plus add a modest profit.