Should be an interesting investigation
This might be better from Captain or Worth (any of the army/law enforcement types) but there wasn't much the commandos could do. The Bus is a nightmare scenario for a hostage taking. Close quarters, limited points of entry, hard to get eyes and ears without the gunman knowing about it. In this scenario, it is much better to continue to negotiate than to storm the bus. The gunman had already released hostages earlier, so I thought it was only going to be a matter of time.
The exception is that the gunman open fire first, in that case, ROE is to storm the bus by any means necessary, whether you have a good plan or not.
Either way, this was a terrible tragedy and one that governments and security professionals will be studying for a very long time
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