Depends on who you ask...I just switched over from Bell to Shaw due to bad customer service. I had limited feed from one of my boxes (the other one worked fine). Bell wanted to charge me for a service call so that I could watch the channels that I pay for on their rental box. This is in addition to arguing with them over my "discount" for 5 straight months before they finally got everything corrected. That being said, Bell was cheaper for the same channels. I just got fed up...
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