Quote:
Originally Posted by kermitology
Personally.. I don't get the hate for Bell's customer service. I have been with them for just shy of 3 years now, and they've been fantastic every time I've called them, which is maybe 5 times.
Last winter I also pulled a threat to switch to Shaw and they gave me 50% off my programming charges.
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Their deals are now over. Best they have been doing is 20% off programming. Last year I got 30% off and free HD PVR rental for a year. Called in last week and got offered 10% off the year's programming. So I'm switching to Telus satellite. I know it's just Bell being resold by Telus, but the customer service at Telus is miles ahead of Bell. And I don't like being jerked around with pricing. You offer me a discount for one year, don't expect me to stick around by jacking the price up $30 a month.