Quote:
Originally Posted by getbak
For what? The only time in years that I've needed any customer service from Shaw was when I moved a couple of months ago, and I changed my address and booked the hook-up entirely online.
The last time I actually called Shaw Customer Service was when they were screwing up the Flames HD broadcasts before they had Sportsnet West HD up and running.
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We always had problems with the hardware, or channels. The support we got over the phone was amazing (I even got a credit for the TV issues a month after the fact when calling about an internet issue.). But we had to get our box zapped from their end atleast once a month. For some reason our internet would zonk out quarterly as well.
Since moving to Airdrie, things are better. Bell hasn't done anything to piss us off... although I'm in the same thought as some people here about Telus and the multiple TVs, one PVR idea.