Systems for employees who work remotely
Does anyone have any advice or resources on the technology that would allow an employer to have employees work from remote locations? The jobs would involve answering phones, completing paperwork, LOTS of other phone work with clients, electronic filing, office meetings, arranging client meetings and the resulting follow up, etc. The employees would be a great distance from the employer so there would be no office visits.
I imagine Skype or similar technology would be an asset. There are phone systems that allow the seamless transfer of calls between locations. What about accessing client files remotely? What systems would a person require? What about sending electronic files between office locations for signatures, etc. The remote employee fills out paperwork, emails it to the main office where it's printed, the client signs and it's sent back to the remote employee for filing - that sort of thing.
These are valued employees who are moving. The jobs are hard to fill effectively so the employer would like to retain the great people he has.
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