I agree, I think the point that a lot of people didn't call in or return their phones because of the media coverage of this has some validity.. unfortunately unless it's a HUGE percentage we'll never know what the real numbers are. The call rate could be triple and the return rate could be double that of the 3GS and Apple would probably still continue on the path they've taken.
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Uncertainty is an uncomfortable position.
But certainty is an absurd one.
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