So you sat on your phone.
The outer screen is the cheap part, it's just plastic. The screen you damaged is the LCD. That's physical damage that they won't accept as it. I've slept on my BB by accident and damaged the board before. It happens, these thing don't take much pressure to damage under the weight of a person. I took it apart and threw the board in the oven for a few minutes to reflow the connections and traces that I probably cracked. You can fix a broken LCD without replacing it though. You could probably find a replacement LCD on ebay.
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