Quote:
Originally Posted by MJM
I've been on hold for 30 minutes, than they came up "We are currently having a fire drill, please call back in 45 minutes".
TD has to have the worst customer service on the planet. If I didn't get a group rate, I would have switched years ago.
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Seriously guys. You are calling in a claim an hour after a massive hail storm, and you are upset you are not getting through in 38 seconds? I deal with insurance companies daily, and TD Meloche Monnex is without a doubt the fastest easiest to deal with insurance company out there.
You think they are bad, try Johnson Inc. or Canadian Direct if you think hold times are bad. I literally held with Canadian Direct for 1 hour and 39 minutes one time.