Quote:
Originally Posted by CaptainCrunch
Why should I have any sympathy for him whatsoever. This wasn't Virgin screwing this guy over. He's a victim of his own stupidity.
Somehow it always seems to come down to the sad little tale of a person screwing themselves and then expecting the company to bail them out.
I feel sorry that this guy is a fool, but the prices were set by Virgin, he signed a contract agreeing to it, then he streamed a radio station to France for 5 hours and he expects what? A puppy? "Oh sorry Mr Consumer, you ran up those charges under our pricing structure, but we love your hair so we'll give you a break?"
I'm also getting that he was an abusive little pri#k when he phoned in to customer support, and thats probably why they told him that they couldn't help him.
People have had good success in negotiating these rates down if their resonable.
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If he mentioned it to them before leaving, they should pay out what he owes.