But remember "shaw didn't and wouldn't touch my cables" I even got passed on to a manager it is a real pain in the butt. Luckily it was just near the end of the cable that was spliced so its no big deal to just cut it and re crimp an end in the future. Now I know to not let these installers come when I am not home because the fiance has no idea what is right or wrong. What I don't get is why they even cut it to begin with? The one that they did it to goes to one of the spare rooms where the phone would obviously not be installed. If I get bored later I will post a picture to show
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